Food safety Policy

Big C food safety team

• Make sure 100% of items sold at Big C follow the Vietnamese regulations.
• Control supplier factories with our partner, a world’s leading inspection, verification, testing and certification company.
• Implement the hygiene and quality control standard operation procedure.
• Provide training program for Big C's staffs.

Our process

1Infrastructure   ► Modern style, good ventilation design.   ► Fresh food section is located in special cold systems with appropriate temperature.   ► Production equipments are imported from France with routine maintenance.

2Training   ► Provide routine health checking for employees => make sure they are healthy in order to produce food.     ► Diverse training programmes match with different levels of employees in order to gain better awareness of food hygiene and safety.

3 Process ► The process of sterilization and hygiene are established and applied at all stages of food production area in order to ensure a modern and safe production environment.   ► Personal hygiene, food processing hygiene, sanitation and sterilization equipment.   ►Complying the food preservation, quality control of input, safe chemical usage processes.

4 Products   ► Big C  has specific requirements in order to ensure the quality of a variety of different products.   ► Fresh food: suppliers must acquire the requirements of quality, packaging, storage and transportation.   ► Industrial products: all products must have quality certificate, label requirements, conditions for preservation and transportation.   ► Cosmetics goods: every product must have quality certificate (quality standards, safety…), and acquires the label requirements.

5 Appraisal ► Frequently send products to the particular laboratories for checking whether the products are appropriate enough based on the standards.     ► Frequently check the production environment such as water, air, food contacted facets...